- Create and plan the event on this page.
- Build and publish the registration form, then share the hosted link or embed the form on your website.
- Manage participants, including the waitlist, cancellations and messages that didn’t arrive.
- Record attendance and plan follow-up after the event.
Create an event
- Open Events under Work and choose Create event.
- Enter a Title. Choose the Format: In person, Online or Hybrid.
- Set the Time zone, when the event Starts and Ends, and a Location or Join link. You can add these later.
- Choose the Organiser. The organiser is accountable for the event and is always one of its owners.
- Choose Create event.
The event page
The event page has these tabs:- Overview: details, owners, the public description, internal notes and event fields.
- Registration: questions, registration settings, preview and publication.
- Participants: identity review, the participant list, attendance and follow-up.
- Audience: invitation lists built from saved Contacts views.
- Tasks: Tasks linked to the event.
- Materials: notes and Sources the team and the Assistant should use for the event.
- Related Work: Deals and other Work records the event supports.
Plan the event
Use the Planning status to show where planning stands: Idea, Planning, Ready, Held, Follow-up or Evaluated. You can move between them in any order. The planning status is for your team. It never publishes the form or opens registration. On Overview:- Details holds the title, time, time zone, location, join link and themes. Choose Edit details to change them.
- Owners lists the organiser and any other owners. If the organiser leaves the workspace, the event asks you to choose a new one.
- Public description is shown on the registration page.
- Internal notes are only visible to members of the workspace and are never shown to participants.
Add tasks from a task plan
A task plan is a reusable list of event tasks, such as “Conference run-of-show”. Each task has a deadline counted from the event’s start or end, for example 14 days before start, and a default owner: the event’s organiser or specific members.- On the events list, choose Task plans, then New task plan.
- Add each task with its deadline and owner. Leave Time empty for a deadline that is just a date. A time is local to each event’s time zone.
- On an event’s Tasks tab, choose Add task plan and pick the plan.
- Review the tasks, deadlines and owners, then confirm.
When the event moves
Moving the event doesn’t move its tasks by itself. When tasks from a plan no longer follow the event’s dates, the event page shows Task deadlines don’t follow the new event dates.- Choose Review deadlines to see each task’s current and new deadline. You can also choose Review plan deadlines on the Tasks tab at any time.
- Tasks that still have the deadline the plan gave them are selected. Completed tasks never move. Deadlines someone changed by hand are kept unless you select them.
- Choose Move tasks to move the selected tasks, or Keep current deadlines to leave them all as they are.
Run an event again
To hold the same event at new dates, duplicate it. The copy is a new event that starts from this one’s setup, without any of its participants.- Open More event actions on the event page and choose Duplicate event.
- Check the Title and set the New start. Leave New end empty to keep the same length. Dates are in the event’s time zone.
- Choose Review copy. The review shows the new dates, each task from the event’s task plans with its new deadline and owner, the materials, and the registration questions.
- Choose Create event to create the copy and open it.
Tell participants about a change
Changing the time, time zone, location or join link doesn’t send anything by itself. When someone is registered or on the waitlist, the event page shows Participants haven’t been told about this change.- Choose Review and notify to see what changed and who will be told.
- Confirm to send one email to each participant, or choose Don’t notify if the change doesn’t matter to them.
Postpone, cancel or archive
Open More event actions on the event page.- Postpone event closes registration until you set new dates. Registered and waitlisted participants are emailed that the event is postponed. Set the new dates in Details.
- Cancel event closes registration and marks the event Cancelled. Registered and waitlisted participants are emailed. A cancelled event can’t be published again, and cancelling can’t be undone.
- Archive event hides the event from event lists and stops its registration page. Use Restore event to bring it back.
- Duplicate event creates a new event at new dates. See Run an event again.
