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CRM connections bring supported external relationship data into Floral or send approved meeting follow-up to the configured system. Current connection options are shown under Settings > Sources > CRM integrations. Floral currently includes configuration screens for Pipedrive, webCRM, Knack, and Clubcore. Availability and direction of synchronization can differ by provider and organization setup.

Connect a provider

1

Confirm ownership

Use an external account and credentials that the organization has approved for this connection.
2

Open CRM integrations

Select the provider and enter the fields requested by Floral. Only administrators can manage the connection.
3

Test the connection

Save the configuration and check the status shown for the provider.
4

Review imported or synced data

Check a small, known set of records before relying on the connection for normal work.
A connection does not grant a member more Floral access. Imported records still use workspace membership, feature access, and Work rules.
Do not paste CRM credentials into notes, Sources, chat, or support messages. Store them only in the provider setup form intended for secrets.